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- Basic Course for Business Manners
Basic Course for Business Manners
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To learn the skills and knowledge necessary to become a "considerate" businessperson.
| 対象者/Who should take this course | A prospective employee, a new employee ／ A junior and a mid-career businessperson ／ Those who want to make sure that they have appropriate business manners |
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| 想定学習時間/Expected learning time | 4時間 |
| 最短実行時間/Shortest duration | 45分 |
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Characteristics
- Learn how to think correctly and respond to situations as required.
- The course describes a typical business workplace so that you will know what to do in a real office situation.
- Easy to learn important points with an visual effect.
Curriculum
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Chapter |
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|---|---|---|
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1 |
Appearance and Greetings |
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| 2 |
Language and Telephone Manners |
1-1 Appearance with Good Impression 1-2 How to Greet According to a Situation 1-3 Manners Extra : What Should We Do in This Case? |
| 3 |
A Reception and a Visit |
2-1 Mastering the Correct Honorific Terms 2-2 How to Answer a Telephone Call and How to Take a Memo 2-3 How to Make a Telephone Call 2-4 Manners Extra : What Should We Do in This Case? |
| 4 |
Business Documents and Emails |
3-1 How to Guide 3-2 Order of Precedence 3-3 When Visiting a Customer 3-4 Card Exchange 3-5 Manners Extra : What Should We Do in This Case? |
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5 |
Business Manners and Communication |
4-1 Types of Business Documents 4-2 Internal Documents 4-3 External Documents 4-4 Manners of Sending and Receiving Emails 4-5 Manners Extra : What Should We Do in This Case? |
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Information Packet |
5-1 How to Talk, How to Listen 5-2 Reporting, Communication, and Consultation 5-3 Mixing Private and Official Matters and Confidentiality of Information 5-4 Manners Extra : What Should We Do in This Case? |
The courses available for mobile devices
This course is accessible and can be taken on any mobile device.
Click here to see the system requirements
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